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Help, Safety & Community Support

Answers to common questions, safety guidelines, and pastoral resources.

Frequently Asked Questions

How does Majlis protect privacy between brothers and sisters?

Majlis uses PostgreSQL Row-Level Security (RLS) policies and partitioned data access. Feeds, profiles, direct messages, and search queries are scoped by community at the database policy level, enforced on every query.

What happens to identity documents after verification?

Verification media is uploaded to a private, access-controlled storage bucket that only same-gender moderators can open. Once a moderator approves or rejects the submission, the file is permanently deleted from storage.

Can I switch my community partition?

Because community selection affects all private data and trust within the network, switching communities requires formal manual review by our safety leads to prevent impersonation or cross-gender infiltration.

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Need Immediate Pastoral or Emotional Support?

If you or someone in your family is experiencing distress, please reach out to trusted community counseling services or international 24/7 crisis lines.

Contact Platform Support