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Help, Safety & Community Support

Answers to common questions, safety guidelines, and pastoral resources.

Frequently Asked Questions

How does Majlis protect privacy between brothers and sisters?

Majlis utilizes hardware-enforced database Row-Level Security (RLS) and partitioned storage. Feeds, profiles, direct messages, and search queries are physically isolated by the database engine.

What happens to identity documents after verification?

All verification media uploaded to the verification vault is cryptographically shredded and deleted from all storage systems immediately after a same-gender moderator approves or rejects the submission.

Can I switch my community partition?

Because community selection affects all private data and trust within the network, switching communities requires formal manual review by our safety leads to prevent impersonation or cross-gender infiltration.

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Need Immediate Pastoral or Emotional Support?

If you or someone in your family is experiencing distress, please reach out to trusted community counseling services or international 24/7 crisis lines.

Contact Platform Support